Security

Built for energy infrastructure. Security is not optional.

Utility planners and enterprise teams evaluating Derapi have the same question: how is this data handled? We built a clear answer into every layer.

TLS 1.2+ All traffic
US-West Data residency
Authentication

Auth model

API Key Authentication

Every request requires a Bearer token in the Authorization header. Keys are scoped per environment — sandbox keys cannot call production endpoints and vice versa.

TLS 1.2+ Everywhere

All API traffic is encrypted in transit using TLS 1.2 or higher. TLS 1.0 and 1.1 are not accepted. Connections that don't meet the minimum TLS version are rejected before any data is transferred.

Environment Isolation

Sandbox and production environments are fully isolated at the infrastructure level. Your sandbox API key cannot accidentally query production data or trigger production webhooks.

Key Rotation

API keys can be rotated at any time from your dashboard with zero downtime. Revoked keys stop working immediately. Production plans include audit logs of all key creation and rotation events.

Data Handling

What data we handle and how

No PII Required

Querying DER data through Derapi requires no personally identifiable information. Your requests include a ZIP code or utility territory — not customer identifiers or personal details.

Public + Licensed Sources

Grid data is sourced from public utility filings (FERC eLibrary, state PUC databases) and licensed data partners. No data is obtained through unauthorized means. Full data lineage is available to Production customers.

US-West Data Residency

All API infrastructure and data storage operates in US-West regions. No customer data is transferred to or processed in non-US data centers. Appropriate for utility buyers with data residency requirements.

Request Logging

API request metadata (timestamps, endpoint, response codes, latency) is retained for 90 days for all plans. Production plan customers receive full audit log export via the dashboard.

Compliance Posture

Designed with controls in mind

SOC 2

Our engineering practices are built with SOC 2 Type II controls in mind. We apply the Trust Service Criteria (Security, Availability, Confidentiality) to our infrastructure and development lifecycle. Formal SOC 2 Type II audit is on our 2026 roadmap.

CCPA

Derapi is designed with CCPA-compliant data handling practices. California residents may submit requests to access or delete their account data. We do not sell personal information to third parties. Contact [email protected] for privacy rights requests.

No HIPAA

Derapi does not process protected health information (PHI). HIPAA data is outside the scope of our platform. The grid and energy data we serve is not subject to HIPAA requirements.

NERC CIP Scope

Derapi is a read-only data API — we do not write to, control, or interact with Bulk Electric System assets. We are not a NERC CIP-regulated entity and are not classified as a BCS or EACMS. Utility IT and OT teams: Derapi operates in the IT/business network layer only.

Vulnerability Disclosure

We accept responsible vulnerability disclosures at [email protected]. We aim to acknowledge all reports within 48 hours and provide remediation timelines within 7 business days.

Questions about security or compliance?

Our team is happy to walk through our security posture with utility buyers and enterprise evaluators.